Articles by Jacob
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The Top 8 Leadership Trends of 2024: #6 AI & Technology
The Top 8 Leadership Trends of 2024: #6 AI & Technology
By Jacob Morgan
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The Leaders Paradox: Why They Are Good At Giving Advice Yet Struggle To Apply It To Themselves
The Leaders Paradox: Why They Are Good At Giving Advice Yet Struggle To Apply It To Themselves
By Jacob Morgan
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How AI Tools Like ChatGPT Are Transforming Performance Reviews & Employee Feedback
How AI Tools Like ChatGPT Are Transforming Performance Reviews & Employee Feedback
By Jacob Morgan
Contributions
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How do you balance different leadership styles across teams without creating conflict?
One of the best ways you can develop your leadership style is by observing the styles of those around you. I've been fortunate to work with and interview hundreds of CEOs over the years and they have all told me the same thing. They developed their styles by observing the leaders they worked with and the impacts those leaders had on their people. For example the CEO of Baxter, José Almeida told me he worked with leaders who were both command and control and "stereotypical leaders" but he also worked with those who embraced emotional intelligence, vulnerability, and the human side of work. He observed and noticed the impact that both of these styles had and then adapted them to create his own.
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How do you create a shared vision across different teams?
Laurent Therivel the CEO of U.S. Cellular told me a fascinating story. Years ago when he was working at another organization, he was brought in to turn it around which he did. He told everyone what to do and how to do it and the business was a success. One day, the board invites him to a meeting where he thinks they are going to celebrate his success. Instead he got fired! Why? Because he alienated everyone in the process. Through command and control he was able to turn the business around but they felt no sense of ownership, teamwork, or buy-in. He turned the business around but damaged the culture in the process. The lesson he learned was that you have to bring people along with you instead of just telling them what to do.
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How do you manage expectations and scope creep in cross-team projects?
One powerful technique you can use when working across teams is to ask how things should be prioritized. If someone is asking you for too much, instead of saying "I can't do this" try saying, "It sounds like there's a lot that needs to get done, can you help me prioritize this so I know what to work on first?" This helps the other person realize the scope of work, it removes some of your burden of trying to do everything at once, and it also forces the other person to get organized around the work that needs to get done. Of course it also helps make sure that you can contribute in the best way possible.
Activity
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I love hearing about how our podcast and newsletter tips are being put to work! Big thanks to Carlos R. Cortes, Director Corporate Services at…
I love hearing about how our podcast and newsletter tips are being put to work! Big thanks to Carlos R. Cortes, Director Corporate Services at…
Shared by Jacob Morgan
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What's the #1 thing keeping you from being vulnerable at work? I asked this to 14,000 employees around the world and the top answer by FAR is... "I…
What's the #1 thing keeping you from being vulnerable at work? I asked this to 14,000 employees around the world and the top answer by FAR is... "I…
Shared by Jacob Morgan
Experience
Education
Publications
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The Future Leader: 9 Skills and Mindsets to Succeed in the Next Decade
Wiley
Do you have the right mindsets and skills to be able to lead effectively in the next ten years and beyond? Most individuals and organizations don’t even know what leadership will look like in the future. Until now.
There has been a lot written about leadership for the present day, but the world is changing quickly. What worked in the past won’t work in the future. We need to know how to prepare leaders who can successfully navigate and guide us through the next decade and beyond. How is…Do you have the right mindsets and skills to be able to lead effectively in the next ten years and beyond? Most individuals and organizations don’t even know what leadership will look like in the future. Until now.
There has been a lot written about leadership for the present day, but the world is changing quickly. What worked in the past won’t work in the future. We need to know how to prepare leaders who can successfully navigate and guide us through the next decade and beyond. How is leadership changing, and why? How ready are leaders today for these changes? What should leaders do now? To answer these questions, Jacob interviewed over 140 CEOs from companies like Unilever, Mastercard, Best Buy, Oracle, Verizon, Kaiser, KPMG, Intercontinental Hotels Group, Yum! Brands, Saint-Gobain, Dominos, Philip Morris International, and over a hundred others. Jacob also partnered with Linkedin to survey almost 14,000 of their members around the globe to see how CEO insights align with employee perspectives
What emerged from all of this research is the most accurate groundbreaking book on the future of leadership, which shares exclusive insights from the world's top CEOs and never before seen research. After reading it, you will:
-Learn the greatest trends impacting the future of leadership and their implications
-Understand the top skills and mindsets that leaders of the future will need to possess and how to learn them
-Change your perception of who a leader is and what leadership means
-Tackle the greatest challenges that leaders of the future will face
-See the gap that exists between what CEOs identified versus what employees are actually experiencing
-Become a future-ready leader
This is the book that you, your team, and your organization must to read in order to lead in the future of work. -
The Employee Experience Advantage: How to Win the War for Talent by Giving Employees the Workspaces they Want, the Tools they Need, and a Culture They Can Celebrate
Wiley
Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't
Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around…Research Shows Organizations That Focus on Employee Experience Far Outperform Those That Don't
Recently a new type of organization has emerged, one that focuses on employee experiences as a way to drive innovation, increase customer satisfaction, find and hire the best people, make work more engaging, and improve overall performance. The Employee Experience Advantage is the first book of its kind to tackle this emerging topic that is becoming the #1 priority for business leaders around the world. Although everyone talks about employee experience nobody has really been able to explain concretely what it is and how to go about designing for it...until now.
Backed by an extensive research project that looked at over 150 studies and articles, featured extensive interviews with over 150 executives, and analyzed over 250 global organizations, this book clearly breaks down the three environments that make up every single employee experience at every organization around the world and how to design for them. These are the cultural, technological, and physical environments.
Readers will learn:
The trends shaping employee experience
How to evaluate their own employee experience using the Employee Experience Score
What the world's leading organizations are doing around employee experience
How to design for technology, culture, and physical spaces
The role people analytics place in employee experience
Frameworks for how to actually create employee experiences
The role of the gig economy
The future of employee experience
Nine types of organizations that focus on employee experience
And much more!
There is no question that engaged employees perform better, aspire higher, and achieve more, but you can't create employee engagement without designing employee experiences first. It's time to rethink your strategy and implement a real-world framework that focuses on how to create an organization where people want to show up to work. -
The Future of Work: Attract New Talent, Build Better Leaders, and Create a Competitive Organization
Wiley
Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work.
The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working. Conventional management models must be replaced…Throughout the history of business employees had to adapt to managers and managers had to adapt to organizations. In the future this is reversed with managers and organizations adapting to employees. This means that in order to succeed and thrive organizations must rethink and challenge everything they know about work.
The demographics of employees are changing and so are employee expectations, values, attitudes, and styles of working. Conventional management models must be replaced with leadership approaches adapted to the future employee. Organizations must also rethink their traditional structure, how they empower employees, and what they need to do to remain competitive in a rapidly changing world.
This is a book about how employees of the future will work, how managers will lead, and what organizations of the future will look like.
The Future of Work will help you:
-Stay ahead of the competition
-Create better leaders
-Tap into the freelancer economy
-Attract and retain top talent
-Rethink management
-Structure effective teams
-Embrace flexible work environments
-Adapt to the changing workforce
-Build the organization of the future
-And more
The book features uncommon examples and easy to understand concepts which will challenge and inspire you to work differently. -
Hire Fast & Build Things: How to recruit and manage a top-notch team of distributed engineers
Good help is hard to find—and if you’re hiring engineers in today’s competitive environment, you know how painfully true the old saying is. But a “distribution solution” is taking hold. Corporate CTOs and startups alike are tapping into a new world of talent, using today’s technologies to build and manage high-performing teams of remote engineers. Using real life examples, this ebook is a guide for sourcing, growing, and managing a loyal team of top development talent.
You’ll learn how…Good help is hard to find—and if you’re hiring engineers in today’s competitive environment, you know how painfully true the old saying is. But a “distribution solution” is taking hold. Corporate CTOs and startups alike are tapping into a new world of talent, using today’s technologies to build and manage high-performing teams of remote engineers. Using real life examples, this ebook is a guide for sourcing, growing, and managing a loyal team of top development talent.
You’ll learn how to:
* Hire the best engineering talent regardless of location
* Structure your distributed dream team
* Establish effective remote work practices
* Create a shared infrastructure
* Build a strong company culture
“Open source communities have always been fully distributed, developing best practices that make today’s remote teams run like well oiled machines. Now, commercial entities are catching up—and your company should, too. Not because distributed work is nice to have, but because it gives you a competitive advantage in the talent war.” - Stephane Kasriel -
The Collaborative Organization
McGraw Hill
The first comprehensive strategy guide to emergent collaboration in the workplace. The book covers everything from use case development to how to evaluate vendors to how to conduct a collaboration maturity assessment to how to structure teams that will lead these initiatives. The book has been endorsed by the former CIO of the USA, CEO of Unisys, CEO of TELUS, CMO of SAP, Chair of the MIT Sloan Management Review, CMO of Dell, Founder of Craigslist, and dozens of others
Languages
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English
Native or bilingual proficiency
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Russian
Native or bilingual proficiency
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Spanish
Elementary proficiency
More activity by Jacob
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Yesterday at Impact CEE I joined leaders Sanna Marin, former Prime Minister of Finland, Mark Barnett from Mastercard, and Kasia Kieli from Discovery…
Yesterday at Impact CEE I joined leaders Sanna Marin, former Prime Minister of Finland, Mark Barnett from Mastercard, and Kasia Kieli from Discovery…
Liked by Jacob Morgan
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Ever stopped to ask yourself, "What exactly is leadership?" It's a question that, surprisingly, many find hard to answer definitively. Without a…
Ever stopped to ask yourself, "What exactly is leadership?" It's a question that, surprisingly, many find hard to answer definitively. Without a…
Shared by Jacob Morgan
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I'm currently working on a new employee experience book which will come out in 2025. I'm interviewing over 100 CHROs/CPOs at the world's top…
I'm currently working on a new employee experience book which will come out in 2025. I'm interviewing over 100 CHROs/CPOs at the world's top…
Shared by Jacob Morgan
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Let's start with the obvious: As leaders, our impact on our teams and organizations starts with how we choose to spend our time. From the people we…
Let's start with the obvious: As leaders, our impact on our teams and organizations starts with how we choose to spend our time. From the people we…
Liked by Jacob Morgan
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This Week on Great Leadership’s 5 Min Leader Series We dive into the nuanced differences between collaborative leadership and seeking consensus…
This Week on Great Leadership’s 5 Min Leader Series We dive into the nuanced differences between collaborative leadership and seeking consensus…
Shared by Jacob Morgan
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Is making money the only purpose of an organization? In today's world, employees are increasingly seeking to align their careers with companies that…
Is making money the only purpose of an organization? In today's world, employees are increasingly seeking to align their careers with companies that…
Shared by Jacob Morgan
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